Privacy Policy

Effective Date: February 1, 2026

Mercy House Ministries (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mercyhouseministries.org.

By using this website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

Name
Email address
Phone number
Mailing address
Donation or payment information (processed securely through third-party providers)
Any information you submit through contact forms, prayer requests, or newsletter sign-ups

We may also automatically collect certain non-personal information, such as:

IP address
Browser type
Pages visited
Date and time of visits
Device information

This data helps us understand how visitors use our website and improve our services.

2. How We Use Your Information

We use the information we collect to:

Communicate with you about ministry activities, events, and updates
Respond to inquiries, prayer requests, or support needs
Process donations and provide donation acknowledgements
Improve our website and ministry outreach
Maintain internal records and administrative purposes

We do not sell, rent, or trade your personal information to third parties.

3. Donations and Online Payments

Online donations made through this website are processed by secure third-party payment processors. We do not store or have access to your full payment card details. These providers are responsible for maintaining the security and privacy of your payment information.

4. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance your browsing experience. Cookies help us understand website traffic and usage patterns.

You can choose to disable cookies through your browser settings; however, some features of the website may not function properly if cookies are disabled.

5. Sharing of Information

We may share your information only in the following circumstances:

With trusted service providers who assist in operating our website or ministry (under confidentiality obligations)
When required by law or legal process
To protect the rights, safety, or property of Mercy House Ministries or others

6. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.

7. Children’s Privacy

This website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

8. Your Rights and Choices

You may:

Request access to the personal information we hold about you
Request corrections or updates to your information
Opt out of receiving ministry communications at any time by using the unsubscribe link or contacting us directly

9. External Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Mercy House Ministries
Website: https://mercyhouseministries.org
Email: communication@mercyhouseministries.org
Location: Kampala, Uganda